Microsoft and M-Com recently published a white paper discussing
the Mobile Payments landscape.In
the white paper titled “Mobile Payments: Delivering Compelling Customer and
Shareholder Value through a Complete, Coherent Approach”, the authors outlined
the current state of the payments industry.
The paper analyzed a range of issues surrounding the mobile
payments industry that still need to be considered and resolved before serious
movement can proceed.An in depth
look at the lack of industry standardization pertaining to processes and
operating models, the lack of collaboration among parties within the value
chain, security and risk concerns, the need for mobile application, device
interoperability and enterprise integration framework was provided.
The paper does a great job of defining the various types of payment
actors, as well as laying out the taxonomy of payment transactions in the
mobile payment ecosystem.In
addition, it provides a good overview of the mobile payments current landscape,
outlining the issues, opportunities and indicates areas for improved business
interoperability within the sector.
One section of the paper that I found most interesting was
the perspective around the distinct economic drivers that make mobile payments
attractive to the various industry players, including financial institutions,
mobile network operators, merchants, and retailers.Economic drivers that were discussed include revenue
models, customer retention and acquisition, cost reduction and return on
investment.
I would recommend a read of this paper, as it is a good
primer to the mobile payments industry.You can find the white paper here: