Four times more consumers consider mobile payments safer than credit cards, and according to a survey in the US, the concern about credit card security has cost online merchants more than $100 billion in annual lost revenue.
Consumers – four out of five to be precise – say they would spend a lot more online if merchants offered them an easier and more secure way to pay
The survey, commissioned by PaymentOne and conducted by Javelin Strategy & Research, surveyed over 2,000 US consumers in September regarding their online payment preferences around digital content and services, and found that by a margin of almost four to one, consumers believe direct carrier billed mobile payments are more secure than using credit and debit cards for online digital purchases.