News

Sorry Square: Etsy Just Released Its Own Mobile Card Reader
October 23, 2014, 11:42 am

Etsy made this move to help its shop owners better integrate its online and offline business — the card reader and accompanying app will help them keep track of inventory and sales all in one place. But it also feels like blow to Square. 

Square's core business is making little card reading dongles for small business owners, like Etsy sellers. A bunch of Etsy shop owners were likely already using Square's mobile payments option. Etsy's card reader will have the same 2.75% swipe fee as Square does, but will offer a more integrated experience with its marketplace. It makes sense that sellers

Mobile Now Plays a Vital Role in Online and In-Store Purchases
October 23, 2014, 11:39 am

In an effort to help retailers gauge the importance of mobile in their world, NinthDecimal recently released their Q2 “Audience Insights” report.

The report had many valuable takeaways, such as the fact that mobile now plays a critically important part in how consumers research products—both before heading out to shop and while in-store.

Additional insights include:

Smartphone product research is up 25% from 2013—and is likely to be even higher by the end of the year. 69% of mobile retail research is performed at home, and 12% at work. 45% of consumers have made an in-store purchase after viewing a mobile ad.

While exact conversion rates

Study finds mobile payments high on consumers' minds
October 23, 2014, 11:35 am

"Mobile payments have been around for years, but many consumers are not yet familiar with them. With the launch of Apple Pay, we see that conversation opening up in a way we haven't seen before," said Jonathan Pirc, Founder of Lab42.

In fact, according to Lab42 data 45% of non-iPhone owners say they would switch their Android, Blackberry or Windows devices to Apple for access to Apple Pay. Why the sudden interest in an online payment option?

Researchers polled 500 smartphone owners and found security and simplicity to be two leading reasons. The respondents said they liked the idea of

Europe leads world in mobile payments as North America lags behind
October 23, 2014, 11:31 am

Adyen, the Amsterdam-based payment technology company, released the findings as part of its Q3 Mobile Payments Index. It’s worth noting that the index covers the last period before Apple Pay launched, a service many hope will give mobile payments a boost.

Overall, mobile devices accounted for 23.3% of all online payments for the three months ending September 30, according to the report. That was up from 21.5% in the previous quarter ending in June.

Europe was first among regions, with 24% of all mobile payments. Asia was second with 17%. Asia was also the fastest growing, with

Taxes payable by mobile money in Kenya
October 23, 2014, 11:27 am

The country's second largest mobile network has partnered with the Kenya Revenue Authority (KRA) to switch on the service.

As a result, Airtel Money customers across the country can make enquiries over KRA services, generate KRA payment reference numbers, and make payments through Airtel Money using the shortcode *572#.

"The revolutionary service provides Airtel Money customers in Kenya a convenient, flexible and time saving option for tax payment as they will no longer have to walk into KRA banking halls to queue to pay their taxes," Airtel Kenya said.

"Taxpayers who pay taxes using Airtel Money are

Android platform is gaining ground as a mobile commerce, advertising platform
October 22, 2014, 3:30 pm

The Android platform is quite popular among consumers, but not necessarily among businesses and large enterprises. Many analysts in the e-commerce, advertising, and software sectors believe that Google’s mobile operating system is too exposed to malicious software and is fragmented by nature. For years, analysts have also suggested that Android consumers spend significantly less money through their mobile devices and these people are not likely to engage in any dynamic marketing. This may no longer be the case.

New report predicts that 1.2 billion people will be using Android by the end of this year

A new report from BI Intelligence shows that the

Why mobile commerce is terrified you'll be banking on Apple Pay
October 22, 2014, 3:27 pm

So when Apple enters a new market, the existing big beasts of that industry need to sit up and take notice. With the launch of Apple Pay on Monday, it is the banks that need to work out how they can remain relevant in the face of the technology giant.

Don't get me wrong – Apple Pay doesn't look like it will kill off the banks. As it stands now, the new service is about using smartphones' in-built NFC technology to make retail purchases by tapping the device to wireless terminals in stores. That may not sound like a threat to banks, and

Pay your taxes through Airtel Money
October 22, 2014, 3:20 pm

Through the partnership, Airtel will now allow customers across the country to inquire for KRA services generate KRA payment reference number (PRN or an e-slip/invoice number) and make quick simple payments through Airtel Money.

The service provides Airtel Money customers in Kenya a convenient, flexible and time saving option for tax payment as they will no longer have to walk into KRA banking halls to queue to pay their taxes.

Airtel Kenya CEO Adil El Youssefi said that the new partnership will usher in unparalleled customer convenience, stressing that the move is aimed at increasing Airtel Money customer satisfaction and convenience.

“Airtel will continue

Starbucks to launch mobile commerce initiative for the holidays
October 22, 2014, 3:14 pm

Starbucks has some big plans for the holiday season. The company intends to entice consumers into its stores during the holidays by offering mobile ordering and pay services this year. The company plans to launch this initiative in Oregon before possibly rolling it out to other states throughout the country. Starbucks sees a great deal of promise in the mobile commerce space and aims to connect with consumers that are shopping via mobile devices this year.

Starbucks continues to find success by engaging mobile consumers in dynamic ways

Starbucks has managed to establish a strong presence in the mobile payments space. The company

Apple Pay is only the start: Mobile wallets are about to take off
October 22, 2014, 3:06 pm

Exciting stuff, but haven’t people been predicting the end of cash for some years now? Despite new developments like Apple Pay, talk of a “mobile wallet” revolution (with smartphones becoming the primary means of payment) has so far failed to translate into a mass movement. Is this set to change?

Analysts at Transparency Market Research confidently predict that the global mobile wallet market will be worth $1.6bn (£991m) by 2018. Yet the UK Payments Council reported at the beginning of June that 52 per cent of all payments made last year were in cash.

Our own survey, carried out by YouGov, showed that only 22 per cent of British mobile

Apple Pay won't replace your wallet any time soon
October 21, 2014, 11:55 am

Today is Apple Pay day, finally extending to iOS users a capability that Google and several others have already tried, unsuccessfully, to make mainstream.

For several reasons, Apple’s foray into mobile payments appears to have a good shot at succeeding where others have fallen short. Some point to the iPhone’s massive market share. Although more Android devices may be in the hands of consumers overall, everyday Android users who don’t read technology news and reviews obsessively might not know if their phones have an NFC chip or even how to set up Google Wallet. But with the homogeneity of iOS, everyone

Obama signs “BuySecure” initiative to speed EMV adoption in the US
October 21, 2014, 11:50 am

On Friday, President Obama signed an executive order to speed the adoption of EMV-standard cards in the US. The transition to EMV—an acronym eponymous of Europay, MasterCard, and Visa, the companies that developed the standard—has been slow to gain traction in the US. The EMV standard will require credit card companies to stop relying on the magnetic stripe cards that are common today and move toward cards with embedded chips that will offer more secure credit card transactions.

Square is pushing forward with a new credit card reader for the 2015 transition.

Lawmakers and credit card companies confirmed earlier this year that the US

As Apple Pay Arrives, Witnessing the Next Step in Money. Maybe.
October 21, 2014, 11:45 am

He has lost his wallet twice in the past year. He has fallen victim to credit card theft three times. On one occasion, a thief plucked a credit card replacement sent to his home directly from his mailbox.

Mr. Donohue said that is why he was excited to use Apple Pay, the tech giant’s new e-commerce product released on Monday. By pushing a button on his iPhone, he can make a purchase at one of the thousands of retail locations, including Macy’s or Walgreens stores, using the new service. No wallet, cash or plastic

Cape Town launches mobile transport app
October 21, 2014, 11:32 am

The mobile application, developed by software development company ‘Where is My Transport’ at a cost of about R1.5m, will be available for windows phone, iPhone, android powered phones and blackberry.

Cape Town says the application is the first of its kind in Africa.

The application will be able to map out all the different public transport services across the city which includes the MyCiTi bus service, Metrorail, Golden Arrow, the Jammie Shuttle service and city sightseeing buses. It will tell commuters which mode — bus or rail, or combination of the two — to use to reach their destination. The information the application will

Canadian retailers may experience some turbulence due to mobile commerce
October 21, 2014, 11:29 am

Canadian retailers may be in for a turbulent holiday season. Price wars and consumers skittish about mobile and e-commerce may put retailers under significant strain this year during the months of November and December. The growing prevalence of mobile commerce, in particular, may make it harder for some retailers to find traction with many people. These retailers have been investing heavily in their mobile infrastructure, but they may not see returns due to the fact that many consumers are not yet comfortable with the idea of shopping online with a mobile device.

WalMart sees troubling trends emerge in the retail market

WalMart has big plans

Microsoft Plans To Launch A Wearable Device Within Weeks
October 20, 2014, 1:45 pm

The gadget is a smart watch that will passively track a wearer’s heart rate and work across different mobile platforms. It will also boast a battery life of more than two days of regular use, sources close to the project say.

That could put it ahead of Samsung’s Galaxy Gear smart watch and Moto 360 which both need to be charged around once a day. The wearable will hit stores soon after launch in a bid to capture the lucrative holiday season, a timeline Apple AAPL +1.59% was reportedly targeting before it delayed its own Watch to early 2015.

Forbes first reported in May that Microsoft

Mobile Payments To Benefit From Tech Investments
October 20, 2014, 1:41 pm

“By aligning innovative payment technologies – particularly those based on mobile usage and new mobility trends – to industry requirements, the financial services industry can reduce total investments. While the initial investment to adapt IT services to industry needs is significant, the quick return on investment (ROI) and positive feedback more than makes up for this,” said Frost & Sullivan Information & Communication Technologies Global Programme Director Jean-Noël Georges. “Ultimately, this is a win-win approach, where the financial institution can minimize its spending on client account management while adopting a payment technology that facilitates mobile banking and associated services.”

The problem, as companies

Three in Five Americans Fear Mobile Banking
October 20, 2014, 1:32 pm

GOBankingRates investigated how secure consumers feel about banking over their smartphones. They found that, while 44% of consumers say they aren’t worried about mobile banking, the majority have major concerns about accessing their bank accounts over their phones. GOBankingRates’ poll, which asked respondents about their biggest mobile banking fears, revealed consumers’ concerns include technical issues, missing funds, misuse of information, and lack of paper documentation.

Reality Check: It’s going to be difficult convincing consumers to adopt mobile payments and mobile wallets as long as the financial industry continues to have security issues. Between phishing scams and hacks at retailers like Home Depot, consumers

With Apple Pay, tech giant bets big on mobile payments
October 20, 2014, 1:28 pm

That would be Apple's best-case scenario as it officially launches Apple Pay, the new mobile payment service that allows users to buy goods with their smartphones. The tech titan is betting consumers will no longer want to carry their wallets, credit cards or cash.

Here is how Apple Pay works: users walk up to a checkout line while hold their iPhone 6 or iPhone 6 Plus up to a special reader. By simply pressing the fingerprint sensor, the transaction is completed.

For online shopping within apps, apple pay is also available on the recently announced iPad Air 2

Bharti Airtel to launch cross-border money transfer service

Bharti Airtel to launch cross-border money transfer service
October 20, 2014, 1:25 pm

A pilot phase starts on 1 November involving Airtel in Kenya, Uganda, Tanzania and Rwanda, following approval by those countries’ central banks.

The second phase will see the service rolled out to other Airtel operating countries within the next year.

The company also has operations in Burkina Faso, Chad, Congo, Democratic Republic of Congo, Gabon, Ghana, Madagascar, Malawi, Niger and Zambia.

“This is a key milestone for Airtel Money customers because a big virtual barrier has been removed and our customers will be able to transact with ease, across national borders,” said Chidi Okpala, director and head of Airtel Money.

The pilot project will also enable Bank of Africa

How beacons and nearables are giving marketers new customer know-how
October 9, 2014, 2:02 pm

It’s been a long-held dream of many marketers to better engage with customers within their physical premises. But even the old solution of employing more floor staff is unlikely to help if there is no way easy of first identifying who each customer is.

Hence the strong current interest in beacon technology. Beacons are low-power transmitters based on Bluetooth low-energy connections that can identify and communicate with consumers over a very short range, such as when they walk into a store.

The technology gives marketers the ability to know who is within proximity of the beacon, provided the customer has Bluetooth switched

12 Ways to Secure Mobile Banking

12 Ways to Secure Mobile Banking
October 9, 2014, 1:58 pm

According to a 2014 survey by the American Bankers Association (ABA), mobile is the preferred method of banking by 10% of consumers—up from 1% in 2011.

In recognition of National Cybersecurity Awareness Month, ABA recommends that consumers take extra precaution to protect the data on their mobile device.

"Mobile banking provides an unprecedented level of convenience for bank customers, and while it is a safe way to conduct banking transactions, customers need to remember that any device used to connect to the Internet is vulnerable," said Frank Keating, ABA
president and CEO. "Customers play an important role in the
work

Retailers must keep the shopper in the middle
October 9, 2014, 1:48 pm

It’s easy to be seduced by the idea that we are falling out of love with shopping as an activity, but it remains one of our favourite pastimes. However, we are losing interest in outdated modes of shopping. A trudge around a dreary shopping centre can pale in comparison to the almost infinite variety of online.

As shoppers we are becoming increasingly wedded to new forms of retail experience. Powered by smartphones and new technology, modern, agile consumers are searching, shopping and sharing wherever they are and whenever they want to. They demand a seamless experience that allows them to flit between channels

Final's credit card tackles security with unique numbers for each retailer
October 9, 2014, 1:38 pm

It's called Final, and the chip & PIN card serves up a unique number to every place you shop or a "disposable" set of digits for one-time use. So when the next Target or Home Depot breach happens, you'll only have to deactivate the number assigned to those places rather than go through the hassle with your bank. You can easily deactivate numbers when a subscription has run its course, and set monthly limits so you're alerted when someone tries to go over that amount or that "free trial" runs out. When shopping online, there's a browser extension that quickly generates

Square cofounder dishes out mobile payments wisdom
October 9, 2014, 1:34 pm

T he future of mobile payments depends on tech startups pushing back against banks and telecommunications companies, Square co-founder Jim McKelvey told a sold-out Refresh Miami crowd Tuesday.

Several financial bigwigs told McKelvey he was an “idiot” for helping start San Francisco-based Square, which allows mobile devices such as iPads to accept credit card payments, he said.

“People thought we were nuts when we started a payment company as a bunch of tech entrepreneurs,” he said.

Earlier this week, the company was valued at $6 billion.

McKelvey recently moved to Miami to spread the success of his nonprofit LaunchCode, which he started in St. Louis

Mobile commerce revenue will reach 50% of US digital commerce revenue by 2017, says Gartner
October 8, 2014, 3:53 pm

Fueled by the launch of Apple Pay, interest in mobile payments and mobile commerce will take off over the next few years.

As a result, mobile commerce revenue will reach 50 percent of U.S. digital commerce revenue by 2017, predicts Gartner.

"Increasingly powerful smartphones and tablets, and the correspondingly rich and powerful applications available for each, enable consumers and business customers to interact seamlessly with companies, content and commerce experiences at virtually all stages of the purchase process," says Gartner.

Younger consumers in particular will be attracted to mobile payment and mobile commerce options.

In addition, Gartner predicts that by the end of 2016,

Bill Gates lauds BD's mobile banking
October 8, 2014, 2:58 pm

"Rich people take for granted loans, insurance, banking and other financial services that poor people have little access to," Gates said in an interview with the Wall Street Journal (WSJ) last week before delivering the keynote address at Sibos, a banking-industry conference in Boston.

Referring to the bKash, the premier mobile banking service in Bangladesh, Gates said nearly 13 million people in Bangladesh are getting financial services, transferring money, paying in shops as bKash "exploited ubiquity of cellphones to deliver a needed service".

Bangladesh Bank (BB) issued a guideline for mobile banking in 2009 and subsequently allowed 28 banks to offer mobile banking

10 things you need to know about e-finance
October 8, 2014, 2:48 pm

There is now a vast array of apps and online services that allow us to manage our money – whether that means saving it, spending it admiring it or fretting about the lack of it - and they are dramatically changing the way we engage with the financial services companies looking after our cash.

1 The end of cash?

You can now pay your friends and family back using just their mobile number. Launched in April 2014, Paym is a service backed by most major UK banks that lets you send and receive payments directly to a current account. You

Square’s Order App Can Now Predict When You’ll Arrive To Pick Up Your Cappuccino
October 8, 2014, 2:41 pm

Well, payments startup Square wants to make it easier for you to get the cappuccino you want, and make sure it’s hot and delicious when you arrive to pick it up.

Since introducing its card reader years ago, Square has been looking for new ways to insert itself into people’s lives when they make purchases. Earlier this year, that meant launching an app designed to improve the user experience of ordering and picking up food and coffee from nearby merchants.

By introducing its Square Order app, the company enables customers in San Francisco and New York City to skip the line, place orders ahead

Retailers to launch mobile payments
October 8, 2014, 2:20 pm

Mobile payment innovation Zapp, which has been developed by the company behind Link cash machines, has unveiled a string of firms where customers will be able to use the new technology, which also includes Spar, Clarks, Dune, Best Western, Siemens, Thomas Cook, Bravissimo as well as Shop Direct - the group behind Littlewoods, very.co.uk, Woolworths.co.uk and Isme.

The firms which have agreed to support Zapp so far have a base of more than 35 million customers between them.

People will also be able to use Zapp to pay household bills, with Anglian Water, Bristol and Wessex Water and Sutton and East Surrey


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1.With Apple Pay, tech giant bets big on mobile payments
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4.As Apple Pay Arrives, Witnessing the Next Step in Money. Maybe.
5.Bharti Airtel to launch cross-border money transfer service
6.Obama signs “BuySecure” initiative to speed EMV adoption in t
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