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Symplicit Mobile Banking Customer Experience
Jodie Moule

Monday, June 29, 2009 - 12:38

A great slide presentation talking about how to improve customer experience on the mobile channel.

The presentation speaks about the factors that impact customer experience.  Those being:

  • How to establish customer experience.
  • When to use the mobile channel.
  • Device strategy based on the target market.
Read The Whole Story
http://www.slideshare.net/jodiemoule/symplicit-mobile-banking-customer-experience-june-200 9-v10....
 
Tags: Mobile Banking, Americas
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