Success Factors for Mobile Payments
Kent McNeil,
kent.mcneil@donriver.com
Date Posted: Tuesday, November 10, 2009
Mobile Money Canada is finally here.
Mobile-Financial will have many articles, research materials
and interviews come out of Mobile Money Canada, which is about to take place as
I write this blog.
To get Mobile Money Canada started I have summarized the
Success Factors presented by Enstream.The success factors were gained after reviewing the
lessons learned from the advanced mobile payment markets.
Using Enstream’s definition, the advanced mobile payment
market is compromised from the following countries: Malaysia, Taiwan, Norway,
Spain, Slovenia, Japan, Austria, Singapore and South Korea.
The success factors for mobile payments and mobile wallets
are:
1) Utilize interoperable payments as an enabler.This should be at the forefront of the
strategy.
2) All services in the mobile financial offering should be
based on a nationwide set of standards that are agreed to and approved.(i.e. Standards must exist prior to
service being offered or marketed)
3) Customer benefits must be clearly recognized.In my words, do not gamble or take
unnecessary risks or leaps of faith.You must weed through the market research hype and
trends.
4) Market and advertise all services under one brand.
5) Utilize a unified platform strategy.
Thanks very much to Enstream for sharing their valuable
lessons learned.It is always useful
to see what has lead to success in the marketplace.
This is just a small preview.Much more to come as the conference kicks off…